This course explains how to enhance skills and confidence in working with difficult behaviour, helps in understanding what drives behaviour and how the learners can be proactive in prevention, helps in creating and developing strategies to approach situations and utilise the skills required, helps in identifying and sharing best practice incorporating organisational and national guidance on working with difficult behaviour.

To book places on this course, to obtain a price for delivery or for further information, please contact one of the Workforce Skills Advisors at Orchard Training Solutions on 01706 354496.