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Hospitality & Catering
Who is the course for?
This course is designed as a simple step by step introduction to Hospitality & Catering.So, if you have had very limited knowledge of Hospitality & Catering or none at all, and wish to develop a foundation understanding in this area, this is the course for you.
Is this course for me?
This course can be completed within five half days, 30 hours classroom time.
You don’t need any experience of Hospitality & Catering.You will need a good standard of English to get the most out of this course.
What does it cover?
This course covers the following areas:
- The Working Environment
- Food preparation and cooking
- Reception, reservations and events
What will I be able to do/learn/understand?
By the end of this course you will be able to/understand:
- Your role in an organisation
- Understanding information at work
- Understanding different types of text and formats
- Following instructions
- Reporting incidents
- Finding information in a staff handbook
- Understanding information at work
- Following instructions
- Health and safety at work
- Receiving food deliveries and putting into storage
- Following recipes and instructions
- Weighing and measuring ingredients
- Adjusting quantities
- Cooking temperatures and times
- Making customers welcome
- Giving information
- Dealing with complaints
- Handling money transactions
- Filling in forms
- Keeping up to date with services
- Room organisation and time management
Who do I talk to about this?
Talk to our ‘Into Work’ team on: 01706 358490

